I N F O T E K

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Privacy Policy

Privacy Policy

Effective Date: October 2024

At Smart Connector, your privacy is our top priority. We are dedicated to safeguarding your personal information and maintaining your trust. This Privacy Policy describes how Smart Connector collects, uses, and protects your data when you use our website, applications, and services.

1. About Smart Connector

Smart Connector is a technology company that provides applications, integrations, and automation solutions for GoHighLevel (GHL) users. Our goal is to help businesses in every industry connect their tools, simplify workflows, and scale efficiently through reliable integrations and smart solutions.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information to deliver, maintain, and improve our products and services.

A. Information You Provide Directly

When you interact with Smart Connector such as signing up for an app, subscribing to our newsletter, or contacting support we may collect:

  • Full name and contact details (e.g., email address, phone number, company name).

  • Account information used to register or manage your integrations.

  • Communication records from messages, inquiries, or support requests you send to us.

B. Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

  • Usage data, such as your IP address, browser type, device information, and time spent on pages.

  • Cookies and tracking technologies that help us understand user behavior and improve performance.

We use this data to enhance user experience, maintain security, and optimize website functionality.

C. Information From Third Parties

In some cases, we may receive limited data from trusted third-party platforms that integrate with our services (for example, GoHighLevel). This data is only used to enable the integrations you authorize.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • To provide and operate our services: Allowing you to access and use Smart Connector applications and integrations.

  • To personalize your experience: Customizing content and recommendations based on your usage.

  • To communicate with you: Responding to inquiries, providing support, and sending important updates.

  • To send marketing and product updates: Informing you about new features, improvements, or offers (you may opt out at any time).

  • To analyze performance: Monitoring usage data to understand trends and improve our platform.

  • To ensure security and compliance: Protecting accounts, preventing fraud, and fulfilling legal obligations.

We only process your data where we have a valid reason to do so and handle it responsibly at all times.

4. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information.
However, we may share limited data in the following circumstances:

  • Service Providers: We use trusted third-party vendors (e.g., analytics, hosting, or email delivery services) who help us operate efficiently. These partners are bound by strict confidentiality and data protection agreements.

  • Integration Platforms: When you use Smart Connector integrations, certain data may be shared with connected applications only when you authorize it.

  • Legal Requirements: We may disclose information when required by law or to protect our legal rights, users, or others.

5. Cookies and Tracking Technologies

Smart Connector uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and improve functionality.
You can choose to disable cookies through your browser settings. However, doing so may affect how certain parts of our website function.

6. Data Retention

We retain personal information only for as long as it is necessary to:

  • Provide our services and integrations.

  • Fulfill our contractual or legal obligations.

  • Resolve disputes and enforce agreements.

Once data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We take security seriously. Smart Connector implements administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or alteration.

While no online system can be completely secure, we continuously monitor our infrastructure and follow best practices to minimize risks.

8. Your Rights and Choices

As a user, you have the right to:

  • Access and review the personal information we hold about you.

  • Request correction or deletion of your data.

  • Opt out of receiving marketing or promotional emails.

  • Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us at support@smartconnector.org.

We may require verification to ensure requests are made by the rightful account holder.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a minor has provided information to us, please contact us immediately at support@smartconnector.org, and we will take appropriate action.

10. Changes to This Privacy Policy

Smart Connector may update this Privacy Policy periodically to reflect new features, regulatory requirements, or operational changes.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after updates are published constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📧 support@smartconnector.org
🌐 www.smartconnector.org

We’ll respond promptly to ensure your concerns are addressed.